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Assistant Store Manager
2 months ago
Position Overview:
Insomnia Cookies is currently seeking a dedicated and enthusiastic Store Manager in Training (MIT) to support our dynamic retail environment. We are looking for individuals who are passionate about hospitality and eager to contribute to our rapidly expanding, nationally recognized brand.
Compensation and Benefits:
- Competitive hourly wage
- Potential eligibility for store performance bonuses
- Comprehensive benefits package starting on the first day of the month following 60 days of employment
- Monthly cellphone reimbursement of $25.00
- Pet insurance options available
- 10 days of paid vacation along with 2 personal wellness days
- Stable employment with a growing and reputable company
- Opportunities for advancement and career growth
- Engaging and enjoyable team atmosphere
- Complimentary cookies during each shift
Key Responsibilities:
- Act as the Manager-on-Duty during scheduled shifts in the absence of the Store Operations Manager.
- Oversee, mentor, and train a team of 2-5 employees involved in cookie sales and deliveries.
- Facilitate the onboarding and initial training of new hourly staff members.
- Conduct preliminary interviews for prospective hires in the manager's absence.
- Assist the Store Operations Manager with inventory management, ordering, and scheduling tasks.
- Ensure staff adherence to company standards regarding baking, uniforms, and policies.
- Promote upselling techniques and maintain high standards of customer service.
Qualifications:
- A minimum of 1 year of supervisory experience in a retail or food service setting.
- Experience in conducting in-person interviews for hourly positions.
- Familiarity with Point of Sale (POS) systems.
- Proficient in MS Office applications and experience with Applicant Tracking Systems.
- Availability to work a flexible schedule, including 1-2 mid-to-late shifts during the week.
- Must be at least 18 years old and legally eligible to work in the United States.
About Insomnia Cookies:
Founded by Seth Berkowitz in a college dorm, Insomnia Cookies has evolved into a beloved brand known for its warm, delicious cookie delivery service. With over 290 locations worldwide and a commitment to innovation, we are redefining the cookie experience and expanding our reach through unique offerings and exceptional service.