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ServiceNow Documentation Specialist
3 weeks ago
We are seeking a skilled ServiceNow Documentation Specialist to join our team at Launch Tech USA. In this role, you will be responsible for developing and maintaining accurate, comprehensive, and user-friendly documentation that supports the ServiceNow platform.
Responsibilities- Develop, maintain, and update comprehensive documentation for the ServiceNow platform, including system configurations, standard operating procedures, and user guides.
- Collaborate with technical teams to gain an in-depth understanding of ServiceNow functionalities and related technologies.
- Translate complex system processes and technical details into clear, concise and user-friendly documentation that can be easily understood by non-technical users.
- Must be a US Citizen with the ability to pass a background check and receive a Public Trust clearance.
- An Associate degree or higher in English, Communications, Information Technology, or a related field.
- 5 years relevant experience is required.
- 8 years additional relevant experience may be substituted for education.
- Excellent written and verbal communication abilities.
The estimated salary for this position is $95,000 per year, based on industry standards and location. If you are a detail-oriented individual with exceptional technical writing skills, we encourage you to apply.
