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Patient Service Representative

2 months ago


Fairhope, Alabama, United States US Derm Support Roles Full time
{"title": "Patient Service Representative", "description": "Overview

We are seeking a highly organized and detail-oriented Patient Service Representative to join our team at US Derm Support Roles. This role is responsible for providing exceptional patient care and ensuring a smooth experience for our patients.

Responsibilities
  • Perform opening and closing clinic duties, including checking schedules and preparing for next day appointments
  • Greets patients, checks them in for appointments, and verifies insurance
  • Scans documents into electronic health records and maintains tidiness of waiting area and reception counter
  • Responds to designated tasks in the electronic health record and orders clinic office supplies
  • Sells and tracks cosmetic products, distributes mail, and prepares for next day scheduled appointments
Qualifications
  • High school diploma or equivalent required
  • 1-2 years of recent medical office experience or in a similar capacity preferred
  • Proficient in basic computer functions and ability to learn new software quickly
  • Excellent customer service, communication, and organizational skills
  • Ability to operate standard office equipment and type a minimum of 40 wpm
  • Must possess attention to detail, ability to multi-task, and prioritize appropriately
What We Offer
  • Access to health, dental, and vision insurance
  • Health Savings Account with $500 matching contribution
  • Eligible for PTO and Holiday pay
  • Company paid life insurance and long term disability (full-time only)
  • Access to voluntary short term disability insurance (full-time only)
  • Access to additional life insurance
  • Eligible for Accident and Critical Illness Insurance, Hospital Indemnity and Cancer Guardian
  • 401K with employer contribution and profit sharing
  • Employee discounts
", "lang_code": "en-US"}