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Customer Service Representative

1 month ago

Fairhope, Alabama, United States Rick Phyfer - State Farm Agent Full time

Are you a customer-focused individual looking for a challenging role? Do you enjoy working with the public and have a passion for insurance and financial services? If so, we may have the perfect opportunity for you.

Job Overview

As a State Farm Agent Team Member, you will be responsible for establishing customer relationships, following up with customers as needed, and using a customer-focused, needs-based review process to educate customers about insurance options. You will also be responsible for developing leads, scheduling appointments, identifying customer needs, and marketing appropriate products and services.

Responsibilities
  • Establish customer relationships and follow up with customers as needed.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Requirements
  • Interest in marketing products and services based on customer needs.
  • Excellent communication skills - written, verbal and listening.
  • People-oriented.
  • Detail oriented.
  • Proactive in problem solving.
  • Able to learn computer functions.
  • Ability to work in a team environment.
What We Offer
  • Hourly pay plus commission/bonus.
  • Health benefits.
  • Flexible hours.
  • Growth potential/Opportunity for advancement within my agency.
  • License reimbursement.

We are a team of dedicated professionals who are passionate about helping people manage the risks of everyday life, recover from the unexpected and realize their dreams. If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.