Customer Service Liaison

3 weeks ago


Thomasville, North Carolina, United States Ajilon Full time

Ajilon Support Specialist

We are seeking a highly skilled Customer Service Liaison to join our team at Ajilon. As a key member of our customer support team, you will be responsible for addressing member inquiries, questions, and concerns in all areas, including products, tracking numbers, and updating customer profiles.

Key Responsibilities:

  • Verify customer billing information and shipping address
  • Function efficiently and productively in a high-volume telephone call center
  • Route escalated calls to the Call Center Supervisor

Requirements:

  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment
  • Strong customer service skills

About Ajilon:

Ajilon is a leading provider of customer service solutions. We are committed to delivering exceptional customer experiences and building long-term relationships with our clients.



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