Medical Reception Expert
2 weeks ago
Join Our Team at Advanced Dermatology and Skin Care
Are you a dedicated professional in the healthcare sector? Our esteemed dermatology clinic is seeking a Patient Service Representative to enhance our patient experience.
Key Responsibilities:
- Provide a warm welcome to all patients and visitors, ensuring exceptional customer service.
- Respond promptly to patient inquiries, both in-person and through other communication channels.
- Accurately gather and confirm patient demographic and insurance details.
- Document all transactions and vital information diligently using our electronic systems.
- Process payments accurately and efficiently.
- Assist patients with the registration process.
- Adhere to standard check-in and check-out procedures.
- Monitor patient wait times and communicate updates as necessary.
- Maintain a clean and organized waiting area and front desk.
- Schedule appointments in accordance with clinic guidelines.
- Comply with all relevant regulations and internal policies, including HIPAA and PCI compliance.
- Stay informed about the products and services offered by our clinic.
Qualifications:
Education: High School diploma or equivalent (such as GED or verified home school equivalency).
Experience: A minimum of 5 years in customer service or medical office settings is required.
We offer a supportive work environment with a Monday through Friday schedule, competitive compensation, paid time off, a 401k plan with matching contributions, and health insurance benefits.
We value great customer service and while medical experience is beneficial, it is not mandatory as we provide training.
Please refrain from making phone inquiries.
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