Fast Casual Restaurant Director

4 days ago


Downers Grove, Illinois, United States Superior Talent Source Full time
About the Role

Estimated Salary: $70,000 - $90,000 per year

As a key member of our team, you will be responsible for leading the day-to-day operations of our fast-casual restaurant in Davenport, Iowa. You will oversee staff management, inventory control, and cash handling, while ensuring compliance with all health and safety regulations.

You will work closely with our General Manager to drive business growth and improve customer satisfaction. We offer a competitive salary and benefits package, as well as opportunities for career advancement.

The ideal candidate will have a minimum of 2 years of experience as a restaurant manager or assistant manager in a fast-casual environment. You will possess strong customer service skills, excellent communication and interpersonal skills, and the ability to lead and motivate a team.

Key Responsibilities:

  • Customer Service
  • Ensure that all guests are greeted and served in a friendly and timely manner.
  • Resolve customer complaints and concerns promptly and professionally.
  • Train and supervise staff on customer service standards and expectations.
    • Operations
    • Manage daily operations, including scheduling, staffing, inventory control, and cash handling.
    • Ensure compliance with all health and safety regulations.
    • Maintain a clean and organized restaurant environment.
      • Team Management
      • Hire, train, and develop a high-performing team of employees.
      • Motivate and inspire staff to provide exceptional customer service.
      • Address performance issues and provide coaching and feedback.
        • Financial Management
        • Monitor sales and labor costs to ensure profitability.
        • Develop and implement strategies to increase sales and reduce expenses.
        • Prepare and analyze financial reports.
          • Community Engagement
          • Participate in community events and initiatives.
          • Build relationships with local businesses and organizations.

Benefits:

  • Competitive salary and benefits package.
  • Opportunities for career advancement.
  • Training and development programs.
  • Employee discounts.


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