Restaurant Operations Manager

19 hours ago


Downers Grove, Illinois, United States Superior Talent Source Full time
About Us

Estimated Salary: $75,000 - $95,000 per year

We are a niche search agency specializing in executive placement nationwide with leading restaurants, hotels, country clubs, and resorts across the United States. Our recruiters have decades of experience in recruiting for the Hospitality industry and have built up an excellent network of relationships and a deep understanding of the marketplace.

We are seeking an experienced Restaurant Manager/AGM to lead our fast-casual restaurant in Davenport, Iowa. The ideal candidate will have a strong track record of providing exceptional customer service and ensuring a positive dining experience for guests.

The successful candidate will be responsible for overseeing the day-to-day operations of the restaurant, including managing staff, inventory control, and cash handling. They will also ensure compliance with all health and safety regulations and maintain a clean and organized restaurant environment.

Key Responsibilities:

  • Customer Service
  • Ensure that all guests are greeted and served in a friendly and timely manner.
  • Resolve customer complaints and concerns promptly and professionally.
  • Train and supervise staff on customer service standards and expectations.
    • Operations
    • Manage daily operations, including scheduling, staffing, inventory control, and cash handling.
    • Ensure compliance with all health and safety regulations.
    • Maintain a clean and organized restaurant environment.
      • Team Management
      • Hire, train, and develop a high-performing team of employees.
      • Motivate and inspire staff to provide exceptional customer service.
      • Address performance issues and provide coaching and feedback.
        • Financial Management
        • Monitor sales and labor costs to ensure profitability.
        • Develop and implement strategies to increase sales and reduce expenses.
        • Prepare and analyze financial reports.
          • Community Engagement
          • Participate in community events and initiatives.
          • Build relationships with local businesses and organizations.

Requirements:

  • Minimum of 2 years of experience as a restaurant manager or assistant manager in a fast-casual environment.
  • Strong customer service skills and a passion for providing exceptional guest experiences.
  • Excellent communication and interpersonal skills.
  • Ability to lead and motivate a team.
  • Strong organizational and time management skills.
  • Proficiency in Microsoft Office and restaurant management software.

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