Graduate Assistant for Student Financial Services

2 weeks ago


Tiffin, Ohio, United States Tiffin University Full time
Job Summary

Tiffin University is seeking a highly organized and detail-oriented Graduate Assistant to support the Student Accounts Office. As a key member of our team, you will play a crucial role in managing student accounts, billing, and customer service.

Key Responsibilities
  • Process student tuition and fee payments, issue refunds, and maintain accurate records of student accounts.
  • Review and reconcile account balances, ensuring accuracy and resolving discrepancies as needed.
  • Support the preparation and distribution of student account statements.
  • Provide exceptional customer service to students, parents, and staff, responding to inquiries and resolving account-related issues in a timely and professional manner.
  • Assist with presentations and events, and maintain employer reimbursement programs.
Requirements
  • Bachelor's Degree in Accounting, Finance, Business Administration, Data Analytics, or Operations.
  • Enrollment in a graduate program at Tiffin University (required).
  • Strong organizational and time-management skills, with proficiency in Microsoft Office Suite (Word, Excel, Outlook).
  • Attention to detail, with excellent verbal and written communication skills, and the ability to maintain confidentiality and handle sensitive information.
What We Offer

Tiffin University is committed to providing a supportive and inclusive work environment. As a Graduate Assistant, you will have the opportunity to develop your skills and knowledge, while contributing to the success of our students and the university as a whole.

How to Apply

If you are a motivated and detail-oriented individual who is passionate about providing exceptional customer service, we encourage you to apply for this exciting opportunity.



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