Healthcare Call Center Agent

3 weeks ago


Victorville, California, United States Planned Parenthood of Orange and San Bernardino Counties Full time
Job Summary

We are seeking a skilled and compassionate Healthcare Call Center Agent to join our team at Planned Parenthood of Orange and San Bernardino Counties. In this role, you will provide exceptional customer service to patients and families, answering telephone calls and scheduling appointments as needed.

Main Responsibilities:
  • Respond to patient inquiries and concerns in a professional and empathetic manner
  • Schedule appointments and coordinate with providers and staff
  • Maintain accurate records and ensure confidentiality

As a valued member of our team, you will have the opportunity to make a positive impact on patient care and contribute to the success of our organization.

Requirements and Benefits:

  • High school diploma or equivalent required
  • One year of customer service experience preferred
  • Competitive salary range: $37,002 - $42,163 per year
  • Benefits package including medical, dental, and vision coverage


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