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Operations Manager

1 month ago

Christiansburg, Virginia, United States Michaels Stores Full time
Job Summary

Michaels Stores is seeking an experienced Operations Manager to lead our store team in delivering exceptional customer service and driving sales growth. As a key member of our leadership team, you will be responsible for managing the day-to-day operations of the store, including inventory management, visual merchandising, and team development.

Key Responsibilities
  • Assist the Store Manager in planning and executing store operations, including scheduling and inventory management.
  • Lead and manage a team of sales associates to achieve sales and customer service goals.
  • Develop and implement visual merchandising plans to drive sales and customer engagement.
  • Manage inventory levels and ensure accurate inventory reporting.
  • Monitor and control shrink and safety programs to minimize losses and ensure a safe working environment.
  • Train and develop team members to achieve their full potential.
  • Collaborate with the Store Manager to achieve business objectives and drive sales growth.
Requirements
  • 2+ years of retail management experience, preferably in a leadership role.
  • Proven track record of driving sales growth and improving customer service.
  • Strong inventory management and visual merchandising skills.
  • Ability to lead and develop a high-performing team.
  • Excellent communication and interpersonal skills.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for career growth and development.
  • A fun and dynamic work environment.
  • A discount on Michaels products and services.

Michaels Stores is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment for all employees.