Automotive Service Director

1 month ago

Christiansburg, Virginia, United States Tire Discounters Full time
Job Title: Service Manager

At Tire Discounters, we're dedicated to providing exceptional automotive service with a focus on transparency and care. As a Service Manager, you'll lead and support a team of Service and Tire Technicians to deliver high-quality service and ensure customer satisfaction at your store.

Key Responsibilities:
  • Lead and coach technicians, manage performance, and assist with hiring.
  • Oversee service bay workflow and communicate wait times to sales staff.
  • Ensure clear communication between the shop and customers.
  • Promote safety and meet quality and service standards.
  • Drive customer satisfaction and teamwork.
Requirements:
  • Experience in automotive service/repair (certifications preferred).
  • Management experience with strong leadership skills.
  • Excellent communication and multitasking abilities.
  • Strong work ethic and goal-oriented mindset.
  • Valid driver's license and availability to work Saturdays.
  • Ability to stand for long periods, bend, and lift up to 75 lbs.
  • Authorized to work in the USA (18+).
  • Comfortable with occasional mechanical hazards and outdoor conditions.
Career Path:

Service Manager - General Manager - Regional Manager

Compensation:

Pay: $55,000 - $85,000+ annually

Service Managers are paid a weekly hourly rate, and earn monthly individual spiffs as well as participating in the monthly store bonus.

Why Tire Discounters?

  • Growth Opportunities: well-defined paths for career advancement. Many leaders within our family cut their teeth in the store.
  • Skill Development: Paid company training at all levels, led by master certified trainers and experienced leaders. We offer a company tool program as well.
  • Competitive Pay Benefits: Solid compensation plan and a full suite of benefits to choose from.
  • Supportive Team: You'll roll with the best team in the business. Since day one, we've been family-owned and operated, and that shows.

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