Sales Counter Representative
2 weeks ago
SRS Distribution is looking for a proactive and customer-focused individual to fill the role of Sales Counter Representative. This full-time position will primarily involve processing orders at the sales counter while also engaging in various related tasks such as inventory management, product stocking, and logistics support.
The work schedule is Monday through Friday, with potential for additional hours during peak periods.
KEY RESPONSIBILITIES
- Process customer orders at the sales counter using the company’s order management system.
- Engage with customers through various communication channels including phone, email, and face-to-face interactions.
- Welcome customers warmly and provide assistance with their inquiries.
- Utilize basic computer skills to manage sales transactions and customer information.
- Advise customers on the appropriate products for their needs.
- Explain pricing structures and sales terms to customers clearly.
- Generate Sales Orders and prepare Quotes based on customer specifications.
- Coordinate delivery schedules efficiently.
- Maintain open communication with management, team members, and clients.
- Exhibit honesty, courtesy, and respect in all customer interactions.
- Ensure a clean and organized work environment.
- Acquire knowledge of available products to better assist customers.
- Notify management of any special orders or product requests from customers.
- Assist in conducting Inventory Cycle Counts.
- Participate in order picking, staging, and replenishment tasks.
- Handle shipping and receiving duties as required.
- Support loading and unloading of delivery vehicles.
- Perform other related responsibilities as assigned.
QUALIFICATIONS
- Basic computer literacy and internet navigation skills.
- Prior experience with pool products is advantageous but not mandatory.
- Bilingual proficiency in English and Spanish is preferred.
- Forklift operation experience is a plus.
- Physical ability to lift up to 75 lbs, with 50 lbs on a repetitive basis.
- Must be able to pass a pre-employment drug screening.
Equal Opportunity Employer: SRS Distribution is committed to fostering a diverse workforce and encourages applications from all qualified individuals.
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