Warehouse Operations Manager

2 days ago

CA United States IDC Logistics, Inc. Full time
Job Title: Warehouse Supervisor

At IDC Logistics, Inc., we are seeking a highly skilled and experienced Warehouse Supervisor to join our team. As a key member of our logistics team, you will be responsible for the day-to-day operation of our warehouse, ensuring efficient and effective management of warehouse personnel and implementation of warehouse action plans.

Key Responsibilities:
  • Manage and oversee warehouse operations, including picking, packing, shipping, receiving, labeling, kitting, loading/unloading, putting-away, cycle and wall-to-wall counting, customs control, inventory auditing, and inventory management and control.
  • Supervise the use of material handling equipment, such as pallet movers, stand-up forklifts, swing-reach trucks, and order pickers.
  • Provide customer support for logistics problems and coordinate transportation of customer materials to and from the facility.
  • Manage inbound shipment receipt and inventory control, warehousing, customs control, and outbound shipment preparation and dispatch.
  • Ensure good working practices, safety, and security for customer inventory and warehouse staff.
  • Develop, recommend, and implement process and procedure improvements for service delivery to the customer.
  • Provide customized solutions for customers in the areas of warehousing, inventory control and analysis, transportation, and technical support.
  • Responsible for Key Performance Indicators (KPIs) and ensuring budget targets are met.
  • Supervise staff, responsible for hiring, coaching, training, and developing subordinate staff.
Requirements:
  • 2+ years' experience in the logistics/freight forwarding or airfreight industry preferred.
  • Experience with building pallets/ULDs required.
  • 1+ years' supervisory/leadership experience strongly preferred.
  • BA/BS degree a plus.
  • Exceptional communication skills (verbal, written, and presentations).
  • Comprehensive knowledge of distribution methods and standard warehouse operating procedures.
  • Demonstrated ability to apply technology-operating tools (WMS-Barcode Scanning, Track & Trace).
  • Demonstrated leadership ability to include driving KPIs, employee engagement/team building.
  • Strong ability to develop, coach, train, and mentor staff to success.
Skills/Abilities:
  • Ability to train, coach, and mentor warehouse associates.
  • Excellent interpersonal and communication skills (written and verbal).
  • Strong organization and prioritizing skills.
  • Ability to simultaneously perform multiple tasks.
  • Ability to solve problems and make effective decisions in a fast-paced environment.
  • Ability to manage budgets; read and interpret P&L statements; and prepare related management reports.
  • Intermediate PC skills with knowledge of Excel, Word, Outlook, and PowerPoint.
  • Ability to multitask and coordinate multiple and often conflicting priorities.
  • Maintains an outgoing, positive, friendly, and customer-focused attitude.
  • Strong written and oral communications skills required.

At IDC Logistics, Inc., we are committed to providing equal employment opportunities to all employees and applicants without regard to race, religion, color, sex, national origin, citizenship status, uniform service member status, age, disability, sexual and gender orientation, genetic information, or any other protected status in accordance with all applicable federal, state, and local laws.

This job description is intended to set forth the core functions required for this position and describe the general nature of the work performed by employees in this position. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. Employees may be assigned additional responsibilities as necessary. The Company reserves the right to revise this job description at any time and to require employees to perform other tasks as circumstances or conditions of the Company's business, competitive considerations, or the work environment changes.

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