Insurance Sales Representative

2 days ago


San Antonio, Texas, United States Fred Loya Insurance Full time
Job Description

Job Title: Triage Specialist

Job Summary: We are seeking a highly motivated and customer-focused Triage Specialist to join our team at Fred Loya Insurance. As a Triage Specialist, you will be responsible for handling customer inquiries, resolving issues, and providing exceptional customer service.

Responsibilities:

  • Handle customer inquiries and resolve issues in a timely and professional manner
  • Provide exceptional customer service and support to customers
  • Work closely with internal teams to resolve customer issues and improve customer satisfaction
  • Develop and maintain a thorough understanding of our products and services to effectively communicate with customers
  • Meet or exceed customer satisfaction targets and key performance indicators

Requirements:

  • High school diploma or equivalent required
  • Excellent communication and customer service skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong problem-solving and analytical skills
  • Ability to work independently and as part of a team

Benefits:

  • Competitive salary and bonus structure
  • Opportunities for career growth and professional development
  • Comprehensive benefits package, including medical, dental, and vision insurance
  • 401(k) matching program
  • Paid time off and holidays

Working Conditions:

  • Work in a fast-paced and dynamic environment
  • Interact with customers and internal teams via phone, email, and in-person
  • Meet or exceed customer satisfaction targets and key performance indicators

Equal Opportunity Employer: Fred Loya Insurance is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity and promotes equal opportunities for all employees.



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