Customer Service Representative

4 weeks ago


Orlando, Florida, United States Toyota of Orlando Full time
Overview
Toyota of Orlando is a leading automotive dealership in the Orlando area, committed to providing exceptional customer experiences. We are seeking a highly motivated and detail-oriented individual to join our Customer Service Delivery department as a Customer Service/Contracts Administrator.

The ideal candidate will possess excellent communication skills, a strong work ethic, and the ability to work effectively in a fast-paced environment.

About the Role
This role involves meeting with customers who have purchased or leased a vehicle and preparing and disclosing all legal and financial documents relating to the sale. The successful candidate will be responsible for submitting customer applications for credit to several Automotive Financial companies, ensuring accurate and timely paperwork according to the company's policy and procedures while achieving a high level of customer satisfaction. They will also familiarize the customer with the controls of the new vehicle and physically deliver the vehicle at the end of the sales process.

What We Offer
We offer a competitive salary of $45,000 - $60,000 per year, based on experience, plus benefits including paid training, 5-day work week, paid-time off, medical/dental/life insurance, 401K, and employee discounts. Our team is passionate about delivering extraordinary owner experiences, and we are committed to developing our associates to achieve this goal.

Requirements
To be successful in this role, you will need:
  • High school diploma or equivalent required; associate's or bachelor's degree preferred
  • Excellent communication and interpersonal skills
  • Ability to work effectively in a fast-paced environment
  • Strong organizational and time management skills


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