Senior Director of Product Design

19 hours ago


New York, New York, United States Fiserv Full time
Transformative Opportunity for a Senior Director of Product Design

We are seeking a seasoned Senior Director of Product Design to lead our Product Design team and drive the vision for our omni-channel platform at a pivotal moment of growth and transformation. As a key member of our leadership team, you will partner with our VP of Product and CEO & CTO to define and execute on this vision, ensuring both restaurant operators and guests have an exceptional experience when interacting with our products.

Key Responsibilities:
  • Lead a talented team of 7 Product Designers, providing guidance, coaching, and feedback to help them grow their design skills.
  • Partner with Product Management and Product Operations leaders to ensure success in defining and executing on the product roadmap.
  • Conduct weekly design reviews and set process and standards across Design, with Product Management, Product Operations, Product Marketing, and other partner groups.
  • Develop and socialize a design vision and strategy with the leadership team and product team.
Requirements:
  • 10+ years of Product Design experience and 3-7+ years of management experience.
  • Experience working on products for SMBs, and/or B2B or B2B2C products.
  • Fluency in Figma and other design tools.
  • Passion for end-to-end Product Design and crafting seamless, enjoyable experiences that efficiently fulfill user needs.
  • Solid intuition and demonstration of UX and UI principles.
  • Familiarity with new and upcoming best practices designing for both web and mobile.
  • Empathy for users, to understand their pain points and advocate for their needs.
  • Thought leadership to develop a high-level product design vision, understand how to effectively balance user needs, business objectives, and technical constraints.
  • Strong partnership with Product Management and Engineering counterparts.
  • Excellent leadership skills, including communication, active listening, coaching, problem solving, inspiring, and much more.
Preferred Qualifications:
  • Startup and/or SaaS experience.
  • Experience building and maintaining design systems.
  • Experience designing for point-of-sale/kiosks/in-store experiences.
  • Innovation and transformation experience.

We are an Equal Opportunity Employer and welcome diversity in our workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by law.



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