Customer Service Representative

1 day ago


Maryland Heights, Missouri, United States Westlake Hardware Full time
About Westlake Ace Hardware

Ace Retail Holdings, the division of Ace Hardware Corporation that owns and operates the Westlake Ace Hardware chain, is one of the largest hardware retailers in the United States. Headquartered in Lenexa, Kansas, Westlake Ace Hardware has been in operation for over a century and operates over 150 neighborhood stores located throughout the country.

The company's mission is to provide excellent customer service, offering a wide range of products and services to meet the needs of its customers. The organization is committed to creating a positive work environment, where employees can grow and develop their skills.

Job Summary

We are seeking a highly skilled Customer Service Representative to join our team at Westlake Ace Hardware. As a Customer Service Representative, you will be responsible for providing exceptional customer service, processing transactions, and maintaining a clean and organized store environment.

Responsibilities
  • Customer Service: Greet customers entering and throughout the store, thank them by name when possible, and project a friendly, outgoing demeanor.
  • Register Operations: Follow all cash register transaction procedures, balance the register drawer, and adhere to any Store Support Center program or promotion that may require implementation at the cash registers.
  • Front End Appearance and Upkeep: Keep the front end, including checkout areas and entrance doors, neat and clean at all times, face and dust front end, and ensure fresh ads are stocked in shopping carts.
Skills and Qualifications
  • High School Diploma or Equivalent: Required.
  • Cashier Experience: Preferred.
  • Standing, Walking, Lifting (up to 25lbs), and Climbing: Essential duties.
Estimated Salary Range: $12-$13/hour.

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