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Service Delivery Expert

2 months ago

Palo Alto, California, United States Randstad Full time
Service Specialist Job Description

At Randstad, we're seeking a detail-oriented and tech-savvy Service Specialist to join our team. As a Service Specialist, you'll provide support within our client locations, cross-training in multiple service areas such as filing, reception, hospitality, records, copy, mail, or other positions as applicable.

Key Responsibilities:
  • Provide support for miscellaneous requests and flex services with a "can do" attitude and philosophy.
  • Maintain a positive team-player mentality.
  • Accurately communicate with client staff and EPIQ team members regarding commitments, deadlines, challenges, requests, etc.
  • Deliver on service commitments in a timely and accurate manner.
  • Invest proper effort and QC approach to deliver highest quality work and service.
Requirements:
  • 1 year of experience in a related field.
  • Entry-level experience.
  • Excellent customer service skills.
  • Strong analytical thinking and adapting to change.

We're an equal opportunity employer and welcome people of all abilities. If you require a reasonable accommodation to make your application or interview experience a great one, please contact us. This posting is open for thirty (30) days.