Customer Service Representative

1 day ago


Boise, Idaho, United States Calypso Marketing, Inc Full time
Job Overview

We are seeking a highly motivated and customer-focused Retail Customer Service Associate to join our team at Calypso Marketing, Inc. As a key member of our sales team, you will play a vital role in providing exceptional customer service and driving sales growth.

Key Responsibilities
  • Provide personalized service to customers, understanding their needs and preferences to offer tailored solutions
  • Collaborate with our sales team to identify and pursue new business opportunities
  • Develop and maintain strong relationships with customers, ensuring their satisfaction and loyalty
  • Stay up-to-date on product knowledge and industry trends to provide expert advice to customers
  • Work closely with our internal teams to ensure seamless customer experiences
Requirements
  • 1-2 years of experience in customer-facing roles, preferably in retail or sales
  • Excellent communication and interpersonal skills, with the ability to build rapport with customers and colleagues
  • Strong product knowledge and ability to learn quickly
  • Ability to work in a fast-paced environment and meet sales targets
  • Emotional intelligence and empathy to handle customer complaints and concerns
What We Offer
  • A dynamic and supportive work environment with opportunities for growth and development
  • A competitive salary and benefits package
  • Ongoing training and support to help you succeed in your role
  • The chance to work with a leading company in the home improvement industry


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