Healthcare Support Specialist

7 days ago


Roslyn, New York, United States Catholic Health Service Full time

Careers at Catholic Health Service offer opportunities to work in a supportive environment committed to the highest standards of patient care, where health care professionals can develop their expertise and strengthen their credentials.

Job Overview

As a Healthcare Support Specialist - Transition Coordination, you will play a vital role in supporting the Care Management and Denials Management Departments. Your responsibilities will include providing clerical support to Care Managers and Social Workers in facilitating patient transitions to the next level of care.

Key Responsibilities:
  • Answer incoming telephone calls to the department, take complete messages, and forward calls or messages to appropriate staff members.
  • Assist with concrete transition planning, including ordering supplies, making transportation arrangements, obtaining Durable Medical Equipment (DME), and faxing/emailing related correspondence to facilities and agencies.
  • Obtain authorization for post-acute services when required.
  • Assemble and facilitate paperwork for QIO expedited appeals.
  • Maintain department files (paper and electronic).
  • Send and receive department faxes.
  • Distribute census and reports required for Care Management staff.
  • Order supplies/equipment, oversee office needs, and perform various duties as required to support daily functions.
Requirements and Qualifications:
  • A High School degree is required; two years of college experience or an Associate's degree is preferred.
  • Hospital or medical office experience is highly desirable.
Compensation:

The estimated salary range for this position is $46,000 - $54,000 per year, based on a 40-hour workweek, assuming 52 weeks of employment per year. This estimate is subject to change based on qualifications, skills, competencies, experience, and location. The salary range does not include bonuses, differential pay, or other forms of compensation that may be applicable to this job, nor does it include the value of benefits.



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