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Market General Manager

2 months ago

Cleveland, Ohio, United States AbsoluteCARE Inc Full time

About AbsoluteCARE Inc.

We are a leading provider of concierge health services, utilizing a risk-bearing, PCP-driven care model to deliver high-quality care to our members. Our team is dedicated to addressing the complex needs of our members, who often face behavioral health, substance use, and social determinants of health challenges.

Our Mission

We strive to provide exceptional care to our members, while also achieving unprecedented outcomes in medical and psychosocial issues. Our team is committed to addressing the hardships of life that can exacerbate chronic health conditions and complicate access to care.

Our Values

We believe in:

  • Accountability: We have the integrity to do what we say we will do.
  • Caring: The needs of our team and members matter.
  • Trust: Our members can rely on us.
  • Teamwork: We act together as one inclusive group.

Job Summary

The Market General Manager will own and operate the design, development, and implementation of the ongoing strategy within the market to ensure all AbsoluteCARE goals are met, including financial, clinical, member satisfaction, and growth. This role will be responsible for the profit and loss of all business units in the market, including medical centers and community-based ACOs or IPAs.

Key Responsibilities

  • Responsible for the profit and loss of all business units in the market, including medical centers and community-based ACOs or IPAs.
  • Analyze competitive position within the market with respect to payer needs, direct competitors, and other adjacent solutions.
  • Work with the local and national leadership teams to maximize our position within the market.
  • Determine opportunities for geographic expansions and/or M&A.
  • Partners with each Medical Center Leadership team to execute their business plan and meet their clinical, growth, and financial objectives.
  • Manages execution of key operational outcomes to ensure member, provider, and regulatory expectations are met/exceeded.
  • Develop and optimize all market KPIs to meet triple aim.
  • Coordinates and interfaces with various National Directors to ensure the appropriate resources are available to the market.
  • Works with the national team to develop a payer account management strategy that includes growing same-store membership, expanding product/programs, maximizing quality and risk pool payments, and other operating metrics.

Requirements

  • Bachelor's degree in business, healthcare, or public administration, finance, economics, or a related field.
  • MBA or Master's degree in healthcare or public administration or a related discipline preferred.
  • A minimum of 10 years of healthcare administration, budget management, finance, or closely related industry work experience.
  • A minimum of 5 years of direct management/leadership experience within a member/client service environment.