Strategic Pilots Manager

2 weeks ago


New York, New York, United States COOP Careers Full time
Job Title: Strategic Pilots Manager

We are seeking a highly skilled and motivated individual to join our team as a Strategic Pilots Manager. In this role, you will play a key part in driving innovation and supporting the development and execution of new pilot programs.

Key Responsibilities:
  • Project plan and co-design pilots in collaboration with the Program Operations team to define scope and objectives
  • Support the measurement and evaluation of pilot effectiveness by monitoring progress while identifying milestones and supporting troubleshooting
  • Support the creation and scaling of a sustainable and replicable project-based learning program
Responsibilities:Strategic Pilots Management (60%):
  • Execution and Delivery: Lead the execution and delivery of strategic pilot programs, to drive the planning, piloting, and testing of innovative approaches to enhance program scalability and sustainability
  • Collaboration and Design: Work closely with the Associate Director (AD) of Strategic Pilots and Design & Evaluation team to support the design of pilot programs. This includes defining objectives, scope, timelines, and resource requirements in collaboration with internal and external stakeholders
  • Project Management: Take point on the day-to-day management and execution of pilot programs. This involves creating detailed project plans, managing resources, and ensuring that the implementation adheres to established timelines. Work with the AD of Strategic Pilots to implement evaluation frameworks that measure the effectiveness and impact of pilot programs
  • Monitoring and Problem-Solving: Monitor pilot program progress, identify potential risks or challenges, and proactively recommend solutions for implementation
Project-Based Learning (40%):
  • Support the execution and refinement of a scalable and replicable project-based learning program focused on work-based learning simulations, with the goal of integrating these experiences into program/alumni operations and program design teams
  • Facilitate coordination between the project-based learning initiatives and Program Operations to ensure smooth design, scheduling, and execution of capstone projects
  • Engage and support external clients and partners, collaborating with the Partnerships team to create project outlines and design materials for employer-supported capstone projects
Requirements:
  • 2-3 years of professional experience, with at least 1-2 years in client-facing roles or delivering digital services
  • Proven project management skills, including the ability to manage multiple projects simultaneously with both external and internal stakeholders
  • General understanding of Digital Marketing, Data Analytics and Financial Services verticals from a professional or academic setting
  • Strong attention to detail and a proactive approach to managing projects from inception to completion
  • Proficiency in Microsoft Office, Google Suite, Salesforce (or other CRM software), Zoom, Slack, and (or other project management software)
What We Offer:
  • Base Annual Salary: $60,000 - $65,000 (commensurate with experience)
  • A generous and flexible vacation policy, including holidays and office closures for Wellness Weeks the last week of December and first week of July
  • 100% employer-funded comprehensive medical, dental, and vision coverage for you (80% employer-funded coverage for dependents)
  • Flexible spending account benefits (healthcare, dependent care, and commuter)
  • 401(K) retirement plan and 4% employer match - eligibility to participate after one year of service
Hybrid Working Policy:

COOP's hybrid workplace strikes a thoughtful balance between at-home flexibility and in-person chemistry. Regular shared experience in person (structured and spontaneous) will enhance collaboration, strengthen existing relationships, and forge new ones within and across teams.

Currently, all COOP team members are working remotely and attending a once-a-month in-person coworking and team-building day at our co-located space in lower Manhattan (Civic Hall, 124 E 14th St, New York, NY for NYC team members and in San Francisco (Swissnex, San Francisco Pier 17, The Embarcadero Suite 800, San Francisco, CA for Bay Area team members or a mutually convenient coworking location for our Los Angeles, Chicago, and Miami team members.

Residency Policy:

All employees must reside within commuting distance (approximately two hours) of a COOP Program site located in the following cities: Chicago, Los Angeles, Miami, New York, Bay Area and within the states of CA, CT, FL, IL, IN, NJ or NY.

Diversity, Equity, and Inclusion:

COOP provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or genetics. We seek to build a diverse staff representative of the communities we serve. All qualified applicants are strongly encouraged to apply.


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