Client Service Ambassador

23 hours ago


Albuquerque, New Mexico, United States VCA Animal Hospitals Full time
Client Service Representative

VCA Animal Hospitals is seeking a highly skilled Client Service Representative to join our team.

As the face of VCA, the Client Service Representative sets the tone for the practice by building and maintaining each customer's trust and confidence in our abilities.

The ideal candidate will possess excellent communication skills, a strong work ethic, and a passion for delivering exceptional customer service.

Responsibilities:

  • Provide exceptional customer service, including greeting visitors, answering telephones, and guiding clients and their pets to exam rooms.
  • Schedule and confirm appointments, place outbound calls for follow-ups, and reach out to prospective clients.
  • Present and explain fees, including processing payments, and recommend products and services.
  • Manage medical records, charts, reports, and correspondence, and maintain a clean and organized workspace.
  • Ensure that the facility is neat and clean at all times, both inside and outside.

We offer a competitive compensation package, including medical, dental, vision, and paid vacation/sick days, 401(k), and generous employee pet discounts.

VCA Animal Hospitals is an Equal Opportunity Employer - Veterans/Disabled. For a complete EEO statement, please see our career page.



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