Customer Service Ambassador
1 month ago
We're seeking a skilled Customer Service Ambassador to join our team at Triumph Management Group, LLC. As an Enrollment Experience Specialist, you'll play a vital role in ensuring seamless interactions between clients and services. Your exceptional communication skills and attention to detail will make a lasting impact on our customers' journeys.
Responsibilities:
- Highlight the value proposition of our products/services to drive new customer enrollment.
- Engage with potential customers in a professional and friendly manner.
- Understand prospective customer needs and preferences to offer suitable products or services.
- Coordinate with other sales team members to share insights, successes, and challenges.
- Stay up-to-date with changes to products, services, pricing, and promotions.
- Develop and maintain reports on sales metrics, team performance, and other relevant data to provide regular updates to management and clients.
- Continuously improve sales skills and knowledge through training and self-learning.
Qualifications:
- Ability to adapt and think on your feet.
- Collaborative team player.
- Ability to understand each customer's needs and recommend suitable solutions.
- Ability to adjust to changing situations, products, and strategies while maintaining a positive attitude and high levels of performance.
- Positive attitude and ability to maintain a healthy and positive work environment.
- Active listening skills to tailor responses to customers' needs.
- Effective time management and ability to juggle multiple tasks, prioritize interactions, and manage time efficiently to meet sales goals.
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Customer Experience Ambassador
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Customer Experience Ambassador
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Customer Service Representative
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