Application Specialist

5 days ago


McKinney, Texas, United States Segway Full time

Key Responsibilities:

  • Identify and resolve system user errors, ensuring seamless operations.
  • Verify real-time access updates and provide timely support.
  • Manage change requests and system alterations for business applications.
  • Develop and update training materials, policies, and procedures.
  • Provision new users, provide system training, and offer customization services.
  • Collaborate with management to ensure key functionalities are understood.
  • Provide comprehensive support for all system users, escalating to senior IT staff when necessary.
  • Create custom reports and dashboards tailored to job functions.
  • Maintain access rights, security settings, and user privileges.
  • Generate detailed process maps for sales, marketing, and business workflows.
  • Work with senior IT staff to manage project implementation and back-end integrations.
  • Serve as a liaison for IT and business communications, ensuring timely, accurate, and relevant information.

Required Qualifications:

  • Bachelor's degree in Information Technology or related field.
  • 3–8 years of experience in the automotive, power sports, or consumer electronics industry as an application analyst.
  • Preferred experience with full-cycle DMS implementation in automotive, power sports, or a motorcycle company.
  • Strong understanding of sales, logistics, accounting, and service business knowledge, with solution design experience.
  • Solutions-oriented with exceptional written, verbal, and interpersonal communication skills.
  • Ability to learn and utilize new applications and software systems effectively and efficiently.
  • Flexibility to work in a fast-paced, priority-shifting environment.


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