Customer Service Representative

19 hours ago


Denver, Colorado, United States John Magoto - State Farm Agent Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a State Farm Agent Team Member. As a key member of our team, you will be responsible for providing exceptional customer service and sales support to our clients.

Responsibilities
  • Provide prompt, accurate, and friendly customer service, responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Use a customer-focused, needs-based review process to educate customers about insurance options and provide personalized recommendations.
  • Maintain a strong work ethic with a total commitment to success each and every day.
  • Work collaboratively with our team to achieve sales and customer service goals.
Requirements
  • Excellent interpersonal and communication skills, with the ability to work effectively with customers and colleagues.
  • Enthusiasm for the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams.
  • People-oriented, with a strong ability to build relationships and provide exceptional customer service.
  • Organizational skills, with the ability to prioritize tasks and manage multiple responsibilities.
  • Self-motivated, with a strong desire to succeed and achieve sales and customer service goals.
What We Offer
  • Hourly pay plus commission/bonus.
  • Paid time off (vacation and personal/sick days).
  • Flexible hours.
  • Valuable experience and growth opportunities within our agency.

We are a dynamic and growing agency, committed to providing exceptional customer service and sales support to our clients. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.



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