Food Service Specialist
2 weeks ago
Position Title: Server
Reports To: General Manager/Manager/Assistant Manager
FLSA Status: Non-Exempt
Schedule Details: Full Time and Part Time with Rotating Shifts including Day, Night, and Weekends
Department: Front of House
Compensation: $9 - $12 per hour
Licenses Required: Food Handlers and Basic Liquor Law & Server Certification Course
Work Authorization: United States (Required)
Job Summary: We are seeking a dedicated and personable server to enhance our team. This role is pivotal in delivering outstanding customer service and ensuring guest satisfaction. Your primary objective will be to create a memorable dining experience for our patrons.
Key Responsibilities:
- Deliver exceptional customer service
- Adhere to responsible alcohol service protocols
- Strive for maximum customer satisfaction
- Welcome guests and present menus
- Offer recommendations based on customer preferences
- Take and serve food and non-alcoholic beverage orders
- Encourage additional purchases when appropriate
- Set up and maintain table arrangements
- Ensure cleanliness and organization of tables
- Inspect food quality before serving
- Process checks and handle payments
- Collaborate effectively with kitchen and serving staff
- Comply with health department regulations and customer service standards
- Assist customers with beverage selections as needed
Qualifications:
- Minimum of 1 year experience in a serving role
- Ability to build positive working relationships with colleagues and customers
- Experience with cash registers and ordering systems
- Strong critical thinking and problem-solving abilities
- Team-oriented with good time management skills
- Excellent communication and interpersonal skills
- Active listening capabilities
- Good physical stamina
- Customer-focused mindset
- Food safety training is a plus
- Knowledge of beer and wine is advantageous
- Able to thrive in a fast-paced environment
- Capable of multitasking and prioritizing effectively
- Physical endurance to stand and move throughout the shift
- Self-motivated and proactive
- Able to memorize complex orders quickly
- High school diploma or equivalent
- Legally eligible to work in establishments serving alcohol
- Willingness to work early mornings, evenings, and weekends
- Physically able to perform job duties, including lifting up to 25 pounds
- Must pass a background check
- Proficient in reading and writing
Physical Demands: The physical requirements outlined here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Note: The statements provided in this description are not intended to be exhaustive. They represent typical elements and criteria necessary to perform the job successfully. Management reserves the right to assign or reassign duties and responsibilities as needed.
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