Restaurant Operations Manager
7 hours ago
About KFC
KFC is a leading fast-food chain with a rich history of serving high-quality chicken to customers around the world. As a company, we value our employees and strive to create a positive work environment that fosters growth and development.
Job Summary
We are seeking an experienced and motivated Assistant Restaurant Manager to join our team. As a key member of our restaurant management team, you will be responsible for supporting the Restaurant General Manager in the day-to-day operations of the restaurant, including managing staff, maintaining high standards of customer service, and driving sales growth.
Key Responsibilities
- Assist the Restaurant General Manager in overseeing the overall performance of the restaurant, including sales, customer satisfaction, and employee engagement.
- Manage and develop a high-performing team of restaurant staff, including training, coaching, and performance management.
- Implement and maintain high standards of customer service, ensuring that every customer has a positive experience.
- Drive sales growth through effective marketing and promotional strategies, as well as by identifying and capitalizing on business opportunities.
- Monitor and control costs, including labor, inventory, and supplies, to ensure profitability.
- Collaborate with the Restaurant General Manager to develop and implement business plans, including setting goals and objectives, and tracking progress.
Requirements
- At least 18 years old with a valid driver's license and reliable transportation.
- High school diploma or equivalent required; degree in business, hospitality, or related field preferred.
- Proven leadership and management experience in a fast-paced restaurant environment.
- Excellent communication and interpersonal skills, with the ability to work effectively with employees, customers, and vendors.
- Strong analytical and problem-solving skills, with the ability to make sound business decisions.
- Ability to work a flexible schedule, including evenings, weekends, and holidays.
What We Offer
KFC offers a competitive salary and benefits package, as well as opportunities for career advancement and professional growth. If you are a motivated and experienced leader who is passionate about delivering exceptional customer service and driving business results, we encourage you to apply for this exciting opportunity.
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