Shift Supervisor

3 days ago

Evergreen, Alabama, United States KENTUCKY FRIED CHICKEN Full time

About the Role:

Kentucky Fried Chicken is seeking a motivated and experienced Shift Supervisor to join our team. As a Shift Supervisor, you will play a key role in leading our restaurant team to deliver exceptional customer service and drive sales growth.

Key Responsibilities:

  • Team Leadership: Directly supervise and mentor a team of restaurant staff to ensure they are meeting performance expectations and providing excellent customer service.
  • Operations Management: Oversee daily restaurant operations, including inventory management, cash handling, and maintaining a clean and safe work environment.
  • Customer Service: Ensure that every customer has a positive experience, including friendly interactions, hot and fresh meals, and a clean restaurant.
  • Performance Management: Monitor and analyze sales data, customer feedback, and team performance to identify areas for improvement and implement strategies to drive growth.
  • Training and Development: Provide ongoing training and development opportunities to help team members build their skills and advance in their careers.

Requirements:

  • Leadership Experience: 1+ years of experience in a leadership role, preferably in the food service industry.
  • Communication Skills: Excellent verbal and written communication skills, with the ability to effectively communicate with team members, customers, and management.
  • Problem-Solving Skills: Strong problem-solving skills, with the ability to analyze complex issues and develop effective solutions.
  • Teamwork: Ability to work collaboratively with team members to achieve common goals and objectives.

About KFC:

KFC Corporation is a global fast-food chain with a rich history of innovation and success. We are committed to delivering high-quality food and exceptional customer service to our customers around the world.

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