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Team Operations Supervisor

2 months ago

Rancho Cucamonga, California, United States Punch Bowl Social Full time
Job Overview

At Punch Bowl Social, we pride ourselves on delivering extraordinary experiences and boundless opportunities. Our culture is built on living life to the fullest, embracing challenges, and celebrating individuality.

We seek individuals who not only appreciate traditional values but also have a keen interest in modern trends. Our ideal candidates are perfectionists in their craft, dedicated to creating unforgettable experiences for our guests.

Essential Skills:

  • A positive mindset and a genuine passion for enhancing guest satisfaction.
  • A commitment to high-quality food and beverage standards, with an understanding of production techniques.
  • A spirited sense of adventure and an engaging personality.
  • Strong communication skills to effectively collaborate with team members across all departments.

Key Responsibilities:

  • Overseeing daily operational management within the venue.
  • Leveraging data for proactive management decisions.
  • Assisting in financial oversight and management.
  • Delivering exceptional customer service to all patrons.
  • Ensuring the safety and well-being of guests and staff alike.
  • Facilitating coaching, mentoring, and development for front-of-house team members.

Position Requirements:

As a Shift Leader, you will uphold our core values of Culinary Integrity, Craft Beverages, and Social Gaming. Your role is vital in maintaining our unique and vibrant atmosphere.

What We Offer:

  • Competitive compensation at $24 per hour.
  • Comprehensive benefits package including medical, dental, and vision insurance.
  • Health Savings Account options with company contributions.
  • Flexible Spending Accounts and Employee Assistance Programs.
  • Company-provided Short and Long Term Disability Insurance.
  • Paid Time Off and voluntary benefits such as LifeLock Protection and Pet Insurance.
  • Opportunities for professional growth and advancement.
  • Discounts on food, beverages, and activities.

Candidate Profile:

  • A minimum of 3 years' experience in a high-volume restaurant or bar environment.
  • Proficiency in computer applications including Aloha, Excel, and Word, with the ability to learn proprietary software.
  • Willingness to commit to a schedule that supports operational objectives.
  • Physical capability to stand and move quickly for extended periods, with the ability to lift weights of 25-50 pounds.

*** Must be 21 years of age or older ***

Punch Bowl Social is an Equal Opportunity Employer and values diversity in our workforce.