Merchandise Associate

4 days ago


Charleston, West Virginia, United States Home Goods Full time
Job Summary

We are seeking a highly motivated and customer-focused Merchandise Associate to join our team at HomeGoods. As a key member of our sales floor team, you will be responsible for delivering exceptional customer experiences, maintaining a clean and organized store environment, and adhering to all operational and merchandise standards.

Key Responsibilities
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner
  • Maintain a clean and organized sales floor, adhering to all visual merchandising standards and ensuring a positive shopping experience for customers
  • Process customer transactions accurately and efficiently, handling returns and exchanges as needed
  • Support the sales floor team in achieving sales goals and objectives, participating in visual merchandising and inventory management activities as needed
  • Participate in store recovery and maintenance activities, ensuring a safe and clean shopping environment for customers
Requirements
  • Excellent customer service skills, with the ability to respond to customer inquiries and resolve issues in a timely and professional manner
  • Ability to work a flexible schedule, including nights and weekends, to support business needs
  • Strong communication and organizational skills, with attention to detail and the ability to multitask
  • Ability to lift heavy objects, with or without reasonable accommodation
  • Previous retail experience, preferably in a customer-facing role
What We Offer

As a valued member of our team, you will enjoy a competitive hourly rate, opportunities for career growth and development, and a comprehensive benefits package, including medical, dental, and vision coverage, as well as a 401(k) plan with company match.



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