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Pharmacy Intern
1 month ago
As a Pharmacy Intern Grad, you will play a vital role in providing exceptional customer service and ensuring the efficient operation of our pharmacy. Your primary responsibilities will include:
Customer ExperienceEngage with customers and patients by greeting them and offering assistance with products and services. Resolve customer issues in a timely manner and answer questions to ensure a positive customer experience.
Develop strong relationships with most valuable customers by anticipating their needs and proactively offering services. Support efforts on enhancing customer experience by increasing focus on healthcare services, such as patient consultation, medication management, and drug therapy reviews.
OperationsCounsel patients and answer their questions regarding the usage of medicine, side effects, interactions, contraindications, and patient information privacy. Refer to medical providers as needed to ensure medication is taken correctly and health needs are addressed.
Perform pharmacist tasks, including compounding, drug therapy reviews, verification, and medication management. Review, interpret, and accurately dispense prescribed medications when necessitated by workload.
People & Performance ManagementAssist the Pharmacy Manager with staff hiring and training. Reinforce the direction of Pharmacy Manager in staff performance by coaching, providing constructive feedback, monitoring customer service, and fostering employee development.
Promote teamwork and motivate team members by establishing expectations, monitoring and recognizing progress, and fostering a shared vision.Training & Personal Development
Maintain current knowledge and skills related to pharmacy and healthcare by reading pharmacy-related journals, company publications, and communications. Maintain awareness of developments in retail and management and pursue best practices that would enhance performance.
Obtain necessary certifications, education credits, and training as required by the Company. Seek professional development by monitoring one's performance, soliciting constructive feedback, and leveraging pharmacy manager and store manager as mentor and coach.
CommunicationsSupport the Pharmacy Manager and Store Manager by communicating relevant corporate health and wellness services or strategy information to pharmacy staff.
