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Retail Sales Associate

2 months ago

Greenwich, Connecticut, United States Boll & Branch Full time
About the Role

We are seeking a highly skilled and motivated Retail Sales Associate to join our team at Boll & Branch. As a key member of our retail team, you will be responsible for generating sales through conversion of existing traffic and fostering repeat business through clienteling.

Key Responsibilities
  • Achieve and exceed individual sales goals
  • Create an inclusive customer experience, develop customer loyalty, and cultivate repeat business
  • Be an expert in all Boll & Branch products
  • Create elevated experiences for our clients through our in-store, in-home, and virtual design consultation program
  • Assist with designing a client's space through sleeping habits and style preferences
  • Maintain store presentation to ensure the selling environment is customer-ready at all times
  • Perform daily paperwork reconciliation and other operational tasks
  • Protect store assets and inventory
  • Be an ambassador for all company values and operate with integrity at all times
  • Follow standard operating procedures of the store and drive results by contributing to the operation of the store
  • Perform in-home installations for our clients while making additional recommendations to drive store sales
  • Maintain cleanliness throughout the store by performing tasks such as dusting, vacuuming, steaming, and ensuring shared areas like the bathroom are regularly cleaned and well-stocked
Requirements
  • Minimum one year in a retail sales role (or comparable industry)
  • Knowledge of basic retail math and cash management techniques
  • Effective verbal and written communication skills
  • A positive attitude and the ability to effectively engage with customers
  • Proficient with standard office and retail environment equipment (phones, POS, alarm systems, etc.)
  • Intermediate knowledge of G-Suite (including Google Drive/Docs), as well as Word and Excel
  • Ability to stand for long periods of time, reach overhead, lift up to 50 lbs., and be able to climb a ladder/step stool, with or without reasonable accommodation
  • Bilingual and able to read, write, and speak Spanish is a plus, but not required
About Boll & Branch

Boll & Branch is a leading bedding company that prioritizes thread quality, not thread count. We invest exclusively in 100% organic raw materials and are the first bedding company to be Fair Trade Certified. Our company values include being cultivators of the highest quality threads, pioneers in 100% organic cotton, free from toxins at every step, 100% traceable from farm to finish, and committed to fair and ethical treatment for all.

We are headquartered in Summit, NJ, with a second office in New York, NY, and a dedicated Photo Studio in New Providence, NJ. We are an equal opportunity employer and are committed to creating a diverse and inclusive work environment.