Customer Service Representative
4 weeks ago
About the Role:
We are seeking a highly motivated and detail-oriented Customer Service Representative to join our Fleet Sales team at U-Haul. As a key member of our team, you will be responsible for providing exceptional customer service, assisting customers in finding trucks, trailers, and tow dollies, and supporting field employees in negotiating and selling these products.
Key Responsibilities:
- Answer customer and field employee calls from the Fleet Sales calling queue
- Assist customers in finding trucks, trailers, and tow dollies
- Assist field employees in negotiating and selling trucks, trailers, and tow dollies
- Provide tax and DMV fees for truck, trailer, and tow dolly sales
Requirements:
- High School diploma or GED
- 1-2 years customer service experience
Preferred Qualifications:
- Retail/automotive sales experience
- General knowledge of Microsoft Office, Excel, and Word
- Excellent verbal and written communication skills
- Inbound/outbound calls experience
- Bilingual preferred but not necessary
What We Offer:
- Full medical coverage
- Prescription plans
- Dental and vision plans
- New indoor fitness gym
- Gym reimbursement program
- Registered dietitian program
- Weight Watchers
- Onsite medical clinic for you and your family
- Career stability
- Opportunities for advancement
- Valuable on-the-job training
- Tuition reimbursement program
- Free online courses for personal and professional development at U-Haul University
- Business and travel insurance
- You Matter Employee Assistance Program
- Paid holidays, vacation, and sick days
- Employee Stock Ownership Plan (ESOP)
- 401(k) Savings Plan
- Life insurance
- Critical Illness/Group Accident
- 24-hour physician available for kids
- Subsidized gym membership
- MetLaw Legal program
- MetLife auto and home insurance
- Mindset App Program
- Discounts on cell phone plans, hotels, and more
- LifeLock identity theft
- Savvy consumer wellness programs- from health care tips to financial wellness
- Dave Ramsey's SmartDollar Program
- U-Haul federal credit union
- Wellness Program
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