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Customer Service Ambassador

4 weeks ago

Denver, Colorado, United States M. Coast Full time

We are seeking a spirited entry-level customer service professional to join our team at M. Coast. As the face of our company, this individual will be responsible for delivering exceptional customer service to each and every consumer they interact with.

Key Responsibilities:
  • Work directly with consumers to assess their needs and preferences to ensure customer satisfaction
  • Forge long-lasting relationships and trust with customer accounts through open and interactive communication
  • Generate sales leads and create potential business opportunities for the company
  • Attend regular training sessions to ensure a comprehensive understanding of our products and offerings
  • Adhere to company guidelines, procedures, and policies to ensure full compliance with our clients' standards
  • Troubleshoot problems and empathize with customers to resolve issues or complaints in a timely manner
Requirements:
  • Proven customer service or retail sales experience is preferred
  • A high school diploma or GED
  • Ability to multitask, prioritize, and manage time effectively
  • Excellent communication and presentation skills
  • Passion for delivering excellent customer service
  • Ability to adapt and work alongside different characters, including customers and team members
  • Desire to have fun and bring positive energy into the workplace

This is an entry-level role, and we provide full training for the right candidate.