Automotive Service Advisor

5 days ago


Port Chester, New York, United States Penske Automotive Full time

About the Role:

The BMW Service Center, a Penske Automotive Group dealership, is seeking an experienced and customer-focused Automotive Service Advisor to join our team. As a trusted liaison between customers and our service department, you will play a vital role in delivering exceptional customer experiences.

Key Responsibilities:

  • Schedule appointments and review service history to ensure seamless customer interactions
  • Relay important information about vehicle maintenance and repairs to customers, providing accurate cost estimates
  • Work closely with customers to understand their vehicle needs and preferences
  • Collaborate with our service team to ensure timely and efficient service delivery

What We Offer:

  • A dynamic and supportive work environment with opportunities for growth and development
  • A comprehensive benefits package, including health care options and a 401(k) savings plan
  • Training and resources to help you succeed in your role
  • A values-driven culture built on integrity, professionalism, excellence, and teamwork

Requirements:

  • Genuine interest in providing exceptional customer experiences
  • Excellent communication, interpersonal, and organizational skills
  • Strong work ethic with the ability to work in a fast-paced environment
  • Ability to work independently and as part of a team

About Us:

Penske Automotive Group is a Fortune 500 company and a leader in the automotive retail industry. We are committed to delivering exceptional customer experiences and providing opportunities for growth and development.



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