Current jobs related to IT Services Operations Manager - Phoenix, Arizona - Progilisys Solutions, A Talent Groups Company
-
Chief Operating Officer
2 weeks ago
Phoenix, Arizona, United States Gravity IT Resources Full timeJob Title: Chief Operating OfficerLocation: RemoteJob-Type: Full-timeSalary Range: $200,000 - $250,000Referral Fee: $4,000Employment Eligibility: Gravity IT Resources cannot transfer nor sponsor a work visa for this position. Applicants must be eligible to work in the U.S. for any employer directly.Position Overview:The Chief Operating Officer will be...
-
Airport Operations Manager
3 weeks ago
Phoenix, Arizona, United States PrimeFlight Aviation Services Full timeAbout PrimeFlight Aviation ServicesPrimeFlight Aviation Services is a leading provider of commercial services within the aviation industry. We are committed to maintaining a positive working environment and treating all team members with respect.Job DescriptionOur General Manager is responsible for overseeing the airport's overall operations and management....
-
Operations Manager Trainee
2 days ago
Phoenix, Arizona, United States Biolife Plasma Services Full timeAbout the RoleWe are seeking a highly motivated and results-driven Operations Manager Trainee to join our team at BioLife Plasma Services. As a key member of our operations team, you will be responsible for supporting the development and implementation of operational strategies to drive business growth and improve customer satisfaction.Key...
-
Airport Operations Manager
4 weeks ago
Phoenix, Arizona, United States PrimeFlight Aviation Services Full timeAbout the RoleWe are seeking a highly skilled and experienced General Manager to oversee the airport's overall operations and management. This is a pivotal role that involves strategic planning and coordination of various departments, including ground handling, passenger services, maintenance, and security, to ensure efficient and safe airport operations.Key...
-
Chief Operating Officer
2 days ago
Phoenix, Arizona, United States Gravity IT Resources Full timeJob Title: Chief Operating OfficerLocation: RemoteJob-Type: Full-timeSalary Range: $200K – 250KReferral Fee: $4,000Employment Eligibility: Gravity cannot transfer nor sponsor a work visa for this position. Applicants must be eligible to work in the U.S. for any employer directly (we are not open to contract or "corp to corp" agreements).Position...
-
Airport Operations Manager
2 weeks ago
Phoenix, Arizona, United States JetStream Ground Services Full timeJob Title: Airport Operations ManagerJetStream Ground Services is seeking a highly skilled and experienced Airport Operations Manager to join our team.Job Summary:The Airport Operations Manager will be responsible for ensuring the safe and efficient operation of ground equipment, staffing, and day-to-day activities at our airport station. This includes...
-
Fulfillment Operations Manager
2 weeks ago
Phoenix, Arizona, United States Saddle Creek Logistics Services Full timeAbout Saddle Creek Logistics ServicesSaddle Creek Logistics Services is a leading provider of logistics and supply chain solutions. We are committed to delivering exceptional service and building long-term relationships with our customers.Job SummaryWe are seeking a highly experienced and skilled Sr. Fulfillment Manager to join our team. The successful...
-
Airline Operations Manager
2 weeks ago
Phoenix, Arizona, United States Worldwide Flight Services, Inc. Full timeAbout UsWorldwide Flight Services, Inc. is a leading provider of cargo shipment, luggage, and business services to the airline industry.Job SummaryWe are seeking a highly skilled and experienced Contract Manager to join our team. The successful candidate will be responsible for managing contracts with airlines, ensuring timely delivery of cargo shipments,...
-
Senior Manager Landfill Gas Operations
2 weeks ago
Phoenix, Arizona, United States Republic Services Full timeAbout the CompanyRepublic Services, Inc. is a leading provider of environmental services, offering a comprehensive range of products and services to customers across North America. Our commitment to sustainability and environmental responsibility drives our business strategy, and we strive to deliver exceptional value to our customers and stakeholders.Job...
-
Refrigeration Service Operations Manager
2 months ago
Phoenix, Arizona, United States TDI REFRIGERATION Full timeTDI REFRIGERATION IS NOW HIRINGJob Title: Refrigeration Service Operations ManagerLocation: Phoenix, AZCompany Overview: TDI is a vibrant and swiftly expanding refrigeration enterprise committed to excellence, integrity, and a generous ethos. We take pride in our cohesive team and our ability to deliver tailored solutions, and we are in search of a seasoned...
-
Senior Manager Landfill Gas Operations
2 weeks ago
Phoenix, Arizona, United States Republic Services Full timeAbout the CompanyRepublic Services is a leading provider of environmental services, offering a comprehensive range of products and services to customers across North America. With a strong commitment to sustainability and a focus on delivering exceptional customer experiences, we strive to create a more sustainable world.Our StrategyWe are dedicated to...
-
HVAC Service Operations Manager
4 weeks ago
Phoenix, Arizona, United States CoreTechs Full timeService Manager, HVAC Service ManagerPhoenix, AZ 85085SUMMARY:We are seeking a dynamic and experienced Service Manager to oversee the day-to-day operations of our service department.RESPONSIBILITIES:Manage the day-to-day operations of the service department, ensuring efficient and effective service delivery.Supervise and support technicians in the field,...
-
Property Operations Manager
1 month ago
Phoenix, Arizona, United States Baron Property Services Full timeJob Title: General ManagerUnder the direction of the Regional Manager (RM), responsible for all phases of operating the property, including but not limited to the general administration and maintenance; to direct and supervise all personnel and resources to achieve the fiscal goals of the Company while maintaining the property in good physical condition.Key...
-
Client Services Manager
1 week ago
Phoenix, Arizona, United States Saddle Creek Logistics Services Full timeAbout Saddle Creek Logistics ServicesSaddle Creek Logistics Services is a company that values diversity, friendliness, and respect in its teamwork environment. We strive to make a positive impact in our community and offer our associates opportunities to enhance their skills, build meaningful careers, and feel a sense of accomplishment at the end of each...
-
Distribution Operations Manager
1 week ago
Phoenix, Arizona, United States Saddle Creek Logistics Services Full timeAbout Saddle Creek Logistics ServicesWe promote a diverse, friendly, and respectful teamwork environment, making a difference in our community as a vital service provider.Key ResponsibilitiesManage inventory and distribution operationsCoordinate logistics and supply chain activitiesSupervise warehouse staff and ensure efficient operationsDevelop and...
-
Pharmacy Operations Manager
2 days ago
Phoenix, Arizona, United States Central Admixture Pharmacy Services, Inc. Full timeJob SummaryCentral Admixture Pharmacy Services, Inc. is seeking a highly skilled and experienced Pharmacy Operations Manager to join our team. As a key member of our leadership team, you will be responsible for managing the day-to-day operations of our pharmacy, ensuring compliance with all regulatory requirements, and driving business growth through...
-
Pharmacy Operations Manager
6 days ago
Phoenix, Arizona, United States Central Admixture Pharmacy Services, Inc. Full timeJob SummaryCentral Admixture Pharmacy Services, Inc. is seeking a highly skilled and experienced professional to fill the role of Assistant Director of Pharmacy Operations. This position will be responsible for supporting the Director of Pharmacy in the management of day-to-day operations of CAPS Pharmacy, ensuring compliance with all SOPs, and developing...
-
Valet Guest Service Manager
4 weeks ago
Phoenix, Arizona, United States Parking Management Services Full timeAbout the RoleWe are seeking a highly skilled and experienced Valet Guest Service Manager to join our team at Parking Management Company. As a key member of our operations team, you will be responsible for leading and managing a team of valets, ensuring the seamless delivery of exceptional guest service and consistently exceeding guest expectations.Key...
-
Senior Manager Landfill Gas Operations
4 weeks ago
Phoenix, Arizona, United States Republic Services Full timeAbout the RoleWe are seeking a highly skilled Senior Manager Landfill Gas & Liquids Operations to join our team at Republic Services. As a key member of our operations team, you will be responsible for developing, implementing, and maintaining programs related to strategy, design, construction, operation, optimization, and compliance of our landfill gas and...
-
HVAC Service Operations Manager
4 weeks ago
Phoenix, Arizona, United States Pop-Up Talent Full timeService Manager, HVAC Service ManagerPhoenix, AZ 85085SUMMARY:We are seeking a dynamic and experienced Service Manager to oversee the day-to-day operations of our service department.RESPONSIBILITIES:Manage the service department, ensuring efficient and effective service delivery.Supervise and support technicians in the field, providing assistance with...
IT Services Operations Manager
2 months ago
Position Overview: We are looking for a proactive IT Services Operations Manager to lead our client’s IT Help Desk. This role requires collaboration with Infrastructure, Applications, and Information Security teams to ensure seamless IT service delivery.
Key Responsibilities:
- Oversee service requests and manage incident and problem resolution.
- Act as a key escalation point for complex support issues.
- Enhance communication channels for support requests via portal, email, and phone.
- Lead the transition from traditional on-premises Active Directory to Azure Active Directory.
- Implement automation strategies to improve operational efficiency.
- Empower and develop the team to elevate user satisfaction.
- Utilize service management analytics for ongoing enhancements.
- Monitor ticket queues and ensure adherence to key performance indicators.
- Manage the Knowledge Management system to provide high-quality solutions.
- Oversee vendor relationships and manage contracts effectively.
- Drive continuous improvement initiatives for the Service Desk.
- Ensure budget compliance and operational effectiveness.
- Lead incident management efforts to swiftly resolve critical issues.
Qualifications:
- Bachelor's degree with significant experience in service desk operations; 5+ years in a managerial capacity (or equivalent).
- Certification in HDI or SDI preferred.
- ITIL certification or experience is advantageous.
- 5+ years of technical leadership experience with Directory Services, including both on-premises and Azure Active Directory.
- Familiarity with Role-based Access and Identity Management.
- 5+ years of experience leading teams focused on O365 Collaboration Services.
- 5+ years of experience with ITSM platforms (e.g., ServiceNow, ZenDesk, or similar ticketing systems).
- 5+ years of experience managing End User Services teams.
- Strong communication skills are essential.
- Proficient in patch management, Windows OS updates, and vulnerability management.
- Experience in customer service, inventory control, and asset management.
- Strong troubleshooting skills in hardware, Office 365, networking technologies, and Windows 10 support.
- Experience in operational support for voice and phone systems.
- Familiarity with remote control software for desktop support.
- Exceptional problem-solving abilities.
- Ability to prioritize tasks and participate in rotational on-call duties after hours and on weekends.
