Operations Director

4 days ago


Charlotte, North Carolina, United States Peoplepack LLC Full time

We are seeking a seasoned Operations leader to join our team at Peoplepack LLC. As a Director of Operations, you will play a critical role in supporting the growth and success of our veterinary hospital network in North and South Carolina.

About the Opportunity

We are recruiting for a dynamic Operations leader to serve in the role of Director of Operations for 25-30+ veterinary hospitals in the North and South Carolina areas. This leader will support the practices in achieving operational excellence, meeting goals and performance targets, building culture, and recruiting and retaining veterinarians, technicians, and support staff.

About You

The ideal candidate is an experienced Operations leader with prior success in a multi-site operations environment. This is a great role for someone who has successfully managed multiple locations (ideally 15+) in a vet/pet, healthcare, dental or other multi-site setting. This person is a strong general manager with a goal-oriented attitude, a passion for training and team development, and the business, financial, and strategic acumen to help scale a rapidly growing business and team.

  • BA is required, MBA preferred
  • Located in North Carolina or South Carolina
  • 5+ years of multi-site (15+ locations preferred) operational and/or management experience in fast-growth healthcare services businesses. Veterinary industry experience is a plus
  • Ability to analyze and assess complex and ambiguous data to make recommendations for strategic and operational improvements, leveraging tools such as Excel, PowerPoint, and Tableau
  • Experience with full P&L responsibility and budget management
  • People management, culture and team building
  • Willingness to spend time in the field (approximately 50% of time) and occasional travel out of state

If you are a motivated and experienced Operations leader looking to take your career to the next level, please reach out to us at Peoplepack LLC.


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