Operations Director

1 day ago


Charlotte, North Carolina, United States U S National Whitewater Center Full time
Job Title: Operations Manager

At the U S National Whitewater Center, we are seeking an experienced Operations Manager to oversee the daily operations of multiple business units. This is a full-time, on-site role that reports directly to the Director of Operations.

Key Responsibilities:
  • Lead and motivate a large team in a high-volume, demanding environment.
  • Develop and maintain quality assurance and safety protocols.
  • Analyze business metrics and trends to drive performance and maximize profit and revenue.
  • Utilize key tools and metrics to measure team results and hold the team accountable to established goals and objectives.
  • Contribute to the planning and execution of existing and new programming.
  • Oversee the P&L of various business units.
Requirements:
  • Bachelor's degree in Management, Business, Hospitality, or Outdoor Recreation.
  • 5+ years of experience in management and/or leadership.
  • Experience managing P&L.
  • Ability to think critically and be proactive.
  • Excellent Microsoft Office skills.
  • Flexibility to work evenings, weekends, and holidays as needed.
Physical Demands:
  • Ability to work outdoors in various weather conditions.
  • Ability to lift and carry at least 50 pounds.
  • Ability to bend, stand, lean, and kneel regularly.
  • Ability to safely navigate uneven terrain.
Benefits:
  • Access to Whitewater Center's pass activities.
  • Staff discount program and pro deals.
  • Health, Dental, Vision, FSA.
  • 401(k).
  • Paid Time Off.

We are an equal employment opportunity employer and comply with applicable state and local laws governing nondiscrimination in employment. We participate in the E-Verify program.


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