Quality Assurance Specialist

1 day ago


New Orleans Louisiana, United States Equus Full time

Quality Assurance at Equus

**Key Responsibilities:**

* Conduct comprehensive audits to ensure programs and services meet the highest standards and clients receive exceptional care

* Monitor and update Funder, partner, and Equus policies and procedures to reflect regulatory changes

* Analyze statistical data using MS Excel to identify trends and areas for improvement

* Develop and implement quality improvement processes by reviewing activities and administrative systems

* Record, compile, and analyze performance and compliance information to ensure quality

* Review clinical assessment operational procedures and processes, making recommendations for improvement

* Develop and implement continuous quality improvement processes

* Analyze customer survey data and provide management with recommendations for improvement

* Communicate effectively with program management using good judgment and diplomacy

* Clearly articulate and document staff performance in accordance with operational procedures and processes

* Provide audit reports to management and keep them informed of program quality matters, including performance

* Perform other duties as assigned

**Why this role matters:**

At Equus, we are committed to delivering exceptional quality and care to our clients. As a Quality Assurance Specialist, you will play a critical role in ensuring our programs and services meet the highest standards. If you are passionate about quality and improvement, we encourage you to apply.



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