Fraud Strategy Analyst

5 days ago

San Antonio, Texas, United States USAA Full time

The Opportunity

USAA is seeking a dedicated Fraud Strategy Analyst to participate in gathering and analyzing internal business requirements. The ideal candidate will translate users' business requirements into detailed functional designs for development, testing, and implementation.

Key Responsibilities:

  • Assist in the development of solutions and recommendations for business requirements, business rules, product offerings, or changes to existing systems/applications.
  • Work with internal and external resources to define business requirements and coordinate system enhancements.
  • Participate in feasibility, enterprise impact, and cost/benefit analysis.
  • Implement recurring, scheduled, or ad-hoc system changes within change control methodologies.
  • Complete testing, implementation, and communication plans for new or modified system parameters, options, product details, or system outputs.
  • Perform post-implementation testing, monitoring, and reporting to ensure functionality.
  • Develop and maintain knowledge of Line of Business, Bank Fraud & Central Operations, and Enterprise systems, processes, procedures, and products to understand business rules and their impacts on business users.
  • Review applicable system updates for functionality impacts or enhancements and coordinate changes.
  • Conduct overall periodic review and testing of system parameters, options, product details, or system output to ensure accurate output and compliance with regulatory and/or audit guidelines.
  • Maintain status and reports for all completed ongoing or future initiatives.
  • Finish the documentation and retention processes and procedures.
  • Summarize insights from analysis and use findings to develop business rules.
  • Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

Requirements:

  • Bachelor's degree or 4 years of related experience may be substituted in lieu of degree.
  • 2 years of experience supporting and participating in stakeholder consultation, needs assessment, requirement translation, and prescription of technology solutions.
  • OR Advanced degree in Information Management, Information Studies, or related field.
  • Demonstrates understanding of the application of business rules in technology solutions.
  • Strong written and verbal communication skills.

What sets you apart:

  • US military experience through military service or a military spouse/domestic partner.
  • Fraud experience.
  • Experience performing data validation and building reports for management.
  • Bachelor's or Master's in a quantitative discipline.
  • 2+ years' experience in the financial industry, fraud experience preferred.
  • 2+ years' experience with Excel in performing data analysis, visualization, and reporting.
  • 2+ years' experience conducting root cause analysis and trend analysis.
  • Experience with retrieving and manipulating data within SAS and SQL.
  • Strong analytical skills and critical thinking skills.
  • Strong communication skills, attention to detail, and passion for excellence.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

What we offer:

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $54,940 - $98,440.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental, and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

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