Renal Care Patient Support Specialist

1 week ago

Glens Falls, New York, United States Dialysis Clinic Full time
Overview

Dialysis Clinic, Inc. is seeking dedicated professionals who are passionate about enhancing the lives of patients dealing with chronic kidney disease.

Our mission emphasizes that "the care of the patient is our reason for existence," and our committed team reflects this philosophy in every interaction with patients.

We are looking for enthusiastic and caring individuals to deliver exceptional patient support while offering comprehensive training, competitive compensation, excellent benefits, weekends off, and a supportive, mission-oriented environment.

As a Patient Care Technician (PCT), you will assist patients with end-stage renal disease, collaborating with clinical staff throughout the dialysis treatment process to ensure the delivery of prescribed therapies.

PCTs play a crucial role in the interdisciplinary team, guaranteeing safe care and optimal outcomes for every patient.


Schedule:

Full-time, three 12-hour shifts; weekends off; no overnight shifts.

Compensation:

Salary range from $42,000-$50,000 annually, based on healthcare experience; prior experience is not mandatory.

Benefits:
  • Paid 12-week training with a mentor
  • Comprehensive medical, dental, and vision coverage
  • Life and long-term care insurance at no extra cost to employees
  • Paid time off (PTO), including holidays
  • Extended Sick Bank (ESB) for medical appointments, illness, or medical leave
  • Retirement plans with a matching contribution for eligible employees, up to 8 percent
  • Education reimbursement
  • Employee assistance program
  • Wellness initiatives
Responsibilities:

What You Can Expect:

  • Actively engage in infection control, risk management, and patient education activities
  • Guide new patients through a 120-day educational program
  • Obtain and document patient vital signs and machine readings during treatments
  • Work under the supervision of a registered nurse
  • Set up and dismantle dialysis blood systems for treatment
  • Insert and remove patient access needles
  • Monitor patients during dialysis, record changes, and communicate concerns to the charge nurse
  • Calculate patient weight loss to achieve dry weight
  • Prioritize patient care needs and organize workload accordingly
  • Maintain professional relationships while respecting patient privacy and rights
  • Manage and track inventory
  • Conduct laboratory work as required
Qualifications:

**Successful Candidates Bring:**

  • Strong communication skills
  • A collaborative spirit to work with care teams
  • Problem-solving abilities

**Education/Training:**

  • High school diploma or GED is required
  • Previous healthcare experience is preferred but not essential
  • Skills in CNA, EMT, medical assisting, CNT, and/or phlebotomy are advantageous
  • DCI offers a comprehensive 3-month education program, including classroom sessions and one-on-one skills training
  • Dialysis experience is not necessary; job shadowing opportunities are available

DCI's Commitment: Since our inception over 50 years ago, Dialysis Clinic, Inc. has grown to become the largest nonprofit dialysis provider in the nation, with over 270 locations across 30 states, serving nearly 14,000 patients daily. We invest in our care teams and support research to advance kidney care and treatment options. DCI emphasizes a holistic approach, offering hemodialysis, home dialysis, and peritoneal dialysis treatment options. We empower patients to lead meaningful lives while delivering high-quality kidney care, saving lives, and reducing hospitalizations.

DCI is dedicated to fostering a diverse and inclusive workplace. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status.

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