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Renal Care Patient Support Specialist

2 months ago


Glens Falls, New York, United States Dialysis Clinic Full time
Overview

Dialysis Clinic, Inc. is on the lookout for dedicated individuals who are passionate about enhancing the lives of patients dealing with chronic kidney disease. Our mission emphasizes that "the care of the patient is our reason for existence," and our committed team exemplifies this principle in every interaction.

We are searching for enthusiastic and empathetic candidates to deliver exceptional patient care. We offer comprehensive training, competitive salaries, excellent benefits, and a supportive, mission-focused environment.

Position Summary:
The Patient Care Technician (PCT) plays a vital role in providing care to individuals with end-stage renal disease, assisting clinical staff throughout the dialysis treatment process to ensure the delivery of prescribed therapies. Our PCTs are crucial members of the interdisciplinary team, dedicated to maintaining safe practices and achieving the highest quality outcomes for every patient.

Work Schedule:
Full-time, consisting of three 12-hour shifts; Sundays off; no overnight shifts.

Compensation:
Annual salary ranges from $42,000 to $50,000, based on healthcare experience; prior experience is not mandatory.

Benefits:
  • Paid 12-week training with a mentor
  • Comprehensive medical, dental, and vision coverage
  • Life and long-term care insurance at no cost to the employee
  • Paid time off (PTO), including holidays
  • Extended Sick Bank (ESB) for medical appointments, illness, or medical leave
  • Retirement plans with a $.50 match for each contributed dollar, up to 8 percent
  • Education reimbursement opportunities
  • Employee assistance program
  • Wellness initiatives

Key Responsibilities:
  • Engage in infection control, risk management, and patient education activities
  • Guide new patients through a structured 120-day education plan
  • Monitor and document patient vital signs and machine readings during treatments
  • Operate under the supervision of a registered nurse
  • Prepare and dismantle dialysis blood systems for treatment
  • Insert and remove patient access needles
  • Observe patients during dialysis, noting any changes and reporting concerns to the charge nurse
  • Calculate patient weight loss to achieve dry weight
  • Prioritize patient care needs and organize workload accordingly
  • Maintain professional relationships while respecting patient privacy and rights
  • Manage and track inventory
  • Conduct laboratory work as required

Qualifications:
  • Strong communication skills
  • Willingness to collaborate with care teams
  • Problem-solving abilities

Education/Training:
  • High school diploma or GED is required
  • Previous healthcare experience is preferred but not essential
  • Skills in CNA, EMT, medical assisting, CNT, or phlebotomy are advantageous
  • DCI offers a comprehensive 3-month training program, including classroom instruction and hands-on skills training
  • Dialysis experience is not required; job shadowing opportunities are available

DCI's Commitment:
Since our inception over 50 years ago, Dialysis Clinic, Inc. has grown to become the largest nonprofit dialysis provider in the nation, with over 270 locations across 30 states, serving nearly 14,000 patients daily. We invest in our care teams and support research to advance kidney care and treatment options. Our holistic approach empowers patients to lead meaningful lives while receiving high-quality kidney care, ultimately saving lives and reducing hospitalizations.

DCI is dedicated to fostering a diverse and inclusive workplace. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status.