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Renal Care Patient Support Specialist

2 months ago

Glens Falls, New York, United States Dialysis Clinic Full time
Overview

Dialysis Clinic, Inc. is seeking dedicated professionals who are passionate about providing personalized care for individuals dealing with chronic kidney disease. Our mission emphasizes that "the care of the patient is our reason for existence," and our committed team exemplifies this philosophy in every patient interaction.

We are looking for enthusiastic and empathetic individuals to deliver exceptional patient care. We offer comprehensive training, competitive salaries, excellent benefits, and a supportive, mission-driven environment.

Role Summary:
The Patient Care Technician (PCT) plays a vital role in caring for patients with end-stage renal disease, assisting clinical staff throughout the dialysis treatment process to ensure prescribed therapies are administered effectively. Our PCTs are essential members of the interdisciplinary team, dedicated to providing safe care and achieving the highest quality outcomes for every patient.

Work Schedule:
Full-time, three 12-hour shifts; Sundays off; no overnight shifts.

Compensation:
Annual salary ranging from $42,000 to $50,000, based on healthcare experience; prior experience is not mandatory.

Benefits Include:
  • Paid 12-week training with a mentor
  • Comprehensive medical, dental, and vision coverage
  • Life and long-term care insurance at no extra cost to employees
  • Paid time off (PTO), including holidays
  • Extended Sick Bank (ESB) for medical appointments and illness
  • Retirement plans with matching contributions for eligible employees
  • Education reimbursement opportunities
  • Employee assistance programs
  • Wellness initiatives

Key Responsibilities:
  • Engage in infection control, risk management, and patient education activities
  • Assist new patients with a 120-day educational plan
  • Monitor and document patient vital signs and machine readings during treatments
  • Work under the supervision of registered nurses
  • Prepare and dismantle dialysis blood systems for treatment
  • Insert and remove patient access needles
  • Observe patients during dialysis, noting any changes and communicating with the charge nurse
  • Calculate and monitor patient weight loss to achieve dry weight
  • Prioritize patient care needs and organize workload accordingly
  • Maintain professional relationships while respecting patient privacy and rights
  • Manage and track inventory
  • Conduct laboratory work as needed

Qualifications:
Successful Candidates Will Have:
  • Strong communication skills
  • A collaborative spirit to work with care teams
  • Problem-solving abilities

Education and Training:
  • High school diploma or GED is required
  • Previous healthcare experience is preferred but not essential
  • Skills in CNA, EMT, medical assisting, CNT, or phlebotomy are advantageous
  • DCI offers a comprehensive 3-month training program, including classroom sessions and hands-on skills training
  • Dialysis experience is not required; job shadowing opportunities are available

DCI's Commitment:
Since its inception 50 years ago, Dialysis Clinic, Inc. has grown to become the largest nonprofit dialysis provider in the nation, with over 270 locations across 30 states, serving nearly 14,000 patients daily. DCI is dedicated to investing in our care teams and advancing research to improve kidney care and treatment options. We focus on a holistic approach, offering various dialysis treatment options to empower patients to lead meaningful lives while receiving high-quality kidney care.

DCI is an equal opportunity employer, committed to building a diverse and inclusive workforce. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status.