Computer Hardware Specialist

2 months ago


Charlotte, North Carolina, United States Teguar Full time
About the Role

Teguar Corporation is seeking a skilled Computer Assembly Technician to join our Technical Services Team.

Key Responsibilities
  • Process stock and customized configurations to meet customer specifications, ensuring timely movement of products and effective communication with internal teams and vendors.
  • Collaborate with cross-functional teams, including Sales, Product Management, Supply Chain, and Technical Services, to achieve realistic timelines and meet customer expectations.
  • Provide technical support and customization services to customers, leveraging expertise in computer hardware and software.
  • Balance customer expectations with successful resolutions, utilizing strong communication and problem-solving skills.
Requirements
  • Technical understanding of computer hardware and software.
  • Proven experience with computer installation and customization.
  • Proven track record of balancing customer expectations and providing successful resolutions.
  • High attention to detail, willingness to learn new skills, and ability to prioritize and delegate work for efficiency.
  • Strong written communication skills and ability to make processes more efficient.
What We Offer
  • Bonus plans based on performance.
  • 401K matching.
  • HRA (Health Reimbursement Account) covering medical, dental, and vision expenses.
  • Gym membership.
  • Paid Holidays and PTO days.
  • Birthday PTO and Volunteer Day.
  • Culture Committee Program.
  • Employee Referral Bonus Program.
  • Modern office work environment with free drinks and snacks.


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