Part-Time Book Sales Associate

1 week ago

Manassas Park, United States Barnes & Noble Full time

Part-Time Book Sales Associate

Location

Virginia

Classification

Part-Time

Job Overview

As a Part-Time Book Sales Associate, you will engage with customers to provide exceptional service while promoting our diverse range of products. Your enthusiasm for literature and knowledge of our offerings will enhance the shopping experience for every visitor.

Key Responsibilities

  • Deliver outstanding customer service by adhering to our core service principles: recommend titles, facilitate orders, promote membership programs, and ensure efficient checkout processes.
  • Welcome customers warmly, fostering connections through engaging conversations about our products and services.
  • Utilize your expertise to assess customer needs, offering tailored recommendations that align with their interests.
  • Share your passion for our digital offerings, ensuring customers receive personalized assistance even during busy periods.
  • Address customer inquiries and concerns, guiding them through the purchasing process.
  • Communicate inventory needs to management to maintain a well-stocked store that meets customer demand.
  • Organize and display products effectively upon receipt, following established merchandising standards.
  • Maintain a tidy and inviting sales floor, including assisting with store cleanliness and organization.
  • Support various store functions as needed, including cash handling and specialty areas.
  • Adhere to inventory management practices to protect company assets and ensure accurate stock levels.
  • Assist in training new associates, fostering a welcoming environment that embodies our bookselling culture.
  • Exhibit integrity and uphold our core values in all interactions.

Qualifications

As a Bookseller, your role is pivotal in creating a welcoming atmosphere. You should possess:

  • Strong interpersonal skills, enabling you to build rapport with both customers and team members.
  • Effective listening abilities and a genuine enjoyment of working with people.
  • Adaptability to a dynamic environment, with the capability to manage multiple tasks efficiently.
  • Compliance with company standards and policies as outlined in the Bookseller Handbook.
  • Physical stamina for an active role that includes standing, bending, and lifting.
  • Availability for varied shifts, including mornings, evenings, weekends, and holidays.
  • Basic proficiency in using computers and cash registers.

Your Privacy

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