Customer Service Representative

1 month ago


Brandon, Vermont, United States Bar Harbor Bank & Trust Full time
Job Title: Floating Customer Service Representative

Bar Harbor Bank & Trust is seeking a skilled Customer Service Representative to join our team. As a key member of our branch, you will provide exceptional customer service, support, and guidance to our customers, helping them achieve their financial goals.

Key Responsibilities:
  • Assist customers in identifying their financial needs and provide recommendations for additional products and services.
  • Recognize and seize opportunities to make referrals for loans, trusts, investments, insurance, and other exceptional services offered by the bank.
  • Gain a deep understanding of the banking industry and contribute to meeting branch goals in various categories, including deposits and loans.
  • Build trusting relationships with individuals in the communities we serve.
  • Be an active participant in and advocate for community growth and prosperity.
  • Process transactions for customers in a prompt, efficient, courteous, and professional manner.
  • Provide exceptional customer service, resolve inquiries, and follow through with customers.
Requirements:
  • An interest and experience in customer service and a working knowledge of Windows are essential for this position.
  • A strong understanding of banking principles and practices is preferred.
What We Offer:
  • Competitive pay and referral incentives.
  • An employee stock purchase plan.
  • Medical, dental, vision, and life insurance plans.
  • Paid holidays and 401(k) plan.
  • Paid vacation and sick time.
  • A wellness program and continuing education benefits.

Bar Harbor Bank & Trust is an Equal Opportunity Employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and supportive work environment.



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