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Customer Service Representative

1 month ago

Brandon, Vermont, United States Bar Harbor Bank & Trust Full time
Job Summary

Bar Harbor Bank & Trust is seeking a Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service, resolving customer inquiries, and building strong relationships with our customers.

Key Responsibilities:

  • Assist customers with their financial needs and provide recommendations for additional products and services.
  • Recognize and seize opportunities to make referrals for loans, trusts, investments, and other services offered by the bank.
  • Gain an understanding of the banking industry and contribute to meeting branch goals in various categories.
  • Build trusting relationships with individuals in the communities we serve.
  • Process transactions for customers in a prompt, efficient, and professional manner.
  • Provide exceptional customer service and resolve customer inquiries in a timely and effective manner.

Requirements:

  • High school diploma or equivalent required.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Basic knowledge of Windows and banking software.

What We Offer:

  • Competitive pay and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.