Restaurant Team Lead

1 day ago


Cary, North Carolina, United States MOD Pizza Full time
About MOD Pizza

MOD Pizza is a fast-casual pizza restaurant that is dedicated to serving high-quality pizzas in a welcoming and inclusive environment. We believe in creating a workplace culture that values diversity, equity, and inclusion, and we are committed to making a positive impact in the communities we serve.

Job Summary

We are seeking a Restaurant Team Lead to join our team at MOD Pizza. As a Restaurant Team Lead, you will be responsible for leading a team of Shift Supervisors and Squad members to deliver exceptional customer service and high-quality pizzas. You will be the face of MOD Pizza and will be responsible for creating a positive and inclusive work environment.

Key Responsibilities
  • Lead a team of Shift Supervisors and Squad members to deliver exceptional customer service and high-quality pizzas
  • Develop and implement strategies to improve customer satisfaction and retention
  • Collaborate with the General Manager to achieve sales and profitability goals
  • Provide coaching and training to Shift Supervisors and Squad members to improve their skills and performance
  • Ensure that all MOD Pizza standards and procedures are followed
Requirements
  • Minimum of 1 year of customer service or restaurant leadership experience
  • Experience successfully leading, coaching, training, and motivating front-line employees
  • Ability to think strategically and act tactically
  • Ability to stay calm and focused in busy restaurant operations
  • Must be at least 18 years old
What We Offer

MOD Pizza offers a competitive salary and benefits package, as well as opportunities for professional growth and development. We are committed to creating a workplace culture that values diversity, equity, and inclusion, and we are proud to be an equal opportunity employer.

We are a fair chance employer and welcome applications from qualified candidates with arrest or conviction records. Los Angeles County qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.



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